## FAQs

How do we get started?
Please help us prepare by providing us with any details about your practice including practice model, specialty, and any specific concerns. Include the best time to contact you.
Why should I trust SybridMD for billing?
SYBRIDMD has worked with a variety of medical specialties, developed compliance and HIPAA programs from the ground up, and designed a streamlined process to suit individual practices. We are fully staffed with trained personnel; we have documented success in helping our clients become more profitable while alleviating the frustration of maintaining a billing department.
What makes SybridMD different from other billing services?
The SYBRIDMD operational module works as an integral extension of your practice. The management team is comprised of owners who are actively involved in the daily operations of the business. We have a personal stake in maximizing our client’s revenue and minimizing the revenue cycle period. We take the time to understand your goals so that we can achieve results to help you meet those goals. SYBRIDMD has a personal stake in your success and a proven track record of performance.

## Available Facilities

Is SybridMD ICD – 10 Ready?
YES
What reports does SybridMD provide?
A variety of reports are provided at the end of each month based on the information you wish to review, including account activity and aging. Specific reports can be designed as requested. SybridMD suggests a monthly meeting for an in-depth review of the previous month and a comparison to present month’s collections, so that you may see trends and evaluate your practice performance as well as how SYBRIDMD is performing for you.

## Health Record

Why SybridMD?
Complexity in medical billing process requires an expert attention to closely monitor and take actions when required, to increase practice revenue, physician’s confidence that billing is handled accurately and efficiently, we are fully equipped with knowledge and skill set. SybridMD eliminates the time, frustration and expense associated with building and maintaining the skilled workforce needed to achieve optimal reimbursement in the ever-changing and very challenging insurance industry. Staffing, record keeping, and space for in-house billing can be costly and still not provide the level of expertise required to ensure submission of compliant claims that produce timely accounts receivable recovery.
What services are available at SybridMD?
All providers have different challenges and goals, so it is important for SybridMD to be flexible in the services we provide. Our first priority is to offer services that promote the best interest of your practice for the long term. Standard services include:
How are payments received and posted?
Payments are remitted to your post-office box, bank lockbox or physical address; you choose the method that works best for your needs. Checks may be transferred to SybridMD’ possession for posting, after which the checks are deposited directly to your bank account. Remittances are always made payable to you or your corporation.

## Patient Care

Does SybridMD have a compliance plan?
Yes! SYBRIDMD is fully committed to compliance with clear standards of performance and education as well as the use of constructive discipline when and where necessary to maintain adherence to compliance policy and procedure. The Office of Inspector General (OIG) issued compliance guidance to third-party billing companies in 1998.
Scroll To Top